Have a question, found an error in one of our reviews, want to share feedback or discuss a commercial enquiry? We’d like to hear from you.
The fastest way to reach us is by email:
We typically respond within two Australian business days.
What to Include in Your Message
To help us help you faster, please include the following where relevant:
- Your name and preferred way to be addressed
- The page or review your message relates to (a direct URL is ideal)
- A clear description of your question, correction or feedback
- Screenshots if you’re reporting a technical issue with our site
What We Can Help With
- Editorial corrections — if you spot an outdated bonus, incorrect wagering requirement, broken link or factual error, please tell us. We update our content frequently and rely on reader feedback to stay accurate.
- Feature requests — is there a casino, payment method or topic you’d like us to cover? Let us know.
- General questions — we’re happy to point you toward useful resources, though we can’t provide personalised gambling advice.
- Business and partnership enquiries — operators, payment providers and affiliate networks are welcome to get in touch.
What We Can’t Help With
We are not an online casino and have no involvement in the day-to-day operation of any of the casinos we review. If you have a problem with a specific casino — for example a delayed withdrawal, a disputed bonus, a verification issue or a closed account — please contact that casino’s support team directly. They are best placed to resolve account-specific issues, and we don’t have access to their player records.
If a casino is unresponsive, you can escalate to the relevant licensing authority (Curacao Gaming Control Board, Malta Gaming Authority or UK Gambling Commission depending on the operator). Their dispute resolution processes are listed on their official websites.
Responsible Gambling Support
If you’re experiencing gambling-related distress, please don’t wait for an email reply from us — reach out to Gambling Help Online (1800 858 858) immediately. They provide free, confidential, 24/7 counselling for Australians affected by gambling.